by Andy Sharma | Nov 30, 2018 | Customer Feedback, Customer Rating, Reputation Management
I was lucky enough to attend the British Excellence Forum with a group of clients at Celtic Manor a couple of weeks ago. There were some excellent speakers there covering many aspects of business. I decided that I would use one of these content areas as the...
by Andy Sharma | Sep 20, 2017 | Business Growth, Conversion, Customer Rating, Sales
The goal when creating customer is to give your customers an unexpected positive experience that keeps you and your product at the top of their mind. Your goal is to have a frequent interaction with the customer, so when the time arrives for them to purchase your...
by Andy Sharma | May 5, 2017 | Business Growth, Customer Feedback, Customer Rating, Reputation Management, Sales
Every business owner worth their salt knows the value of a happy customer. The saying “the customer is always right” is often misunderstood – it doesn’t mean that customers can get away with saying and doing anything. What it means is that if your customers tell you...
