by Andy Sharma | Nov 30, 2018 | Customer Feedback, Customer Rating, Reputation Management
I was lucky enough to attend the British Excellence Forum with a group of clients at Celtic Manor a couple of weeks ago. There were some excellent speakers there covering many aspects of business. I decided that I would use one of these content areas as the...
by Andy Sharma | May 5, 2017 | Business Growth, Customer Feedback, Customer Rating, Reputation Management, Sales
Every business owner worth their salt knows the value of a happy customer. The saying “the customer is always right” is often misunderstood – it doesn’t mean that customers can get away with saying and doing anything. What it means is that if your customers tell you...
